Frequently Asked Questions

Here are answers to some common questions about shopping with BeautifullyStrong.

1. Where does BeautifullyStrong ship?

We currently ship orders within the United States only.

At this time, we do not offer international shipping.

2. How long does order processing take?

Orders are typically processed within 0–2 business days, Monday through Friday.

Orders placed after our 5:00 PM EST daily cut-off time will generally be processed on the next business day.

3. How long does shipping take?

After processing, standard orders typically require 3–5 business days in transit.

The estimated total delivery time is generally 3–7 business days, including processing.

Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside our control.

4. Do you offer free shipping?

Yes. We currently offer free standard shipping on eligible U.S. orders.

Any applicable shipping charges will be displayed at checkout before the order is completed.

5. How can I track my order?

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

If you have not received a shipping confirmation within 2 business days after placing your order, please contact us.

6. What is your return policy?

Eligible items can generally be returned within 30 days of the delivery date.

Items must meet the requirements listed in our Return & Refund Policy.

7. How do I return an item?

Returns are accepted by mail only.

For eligible returns, a prepaid return shipping label is provided. Please follow the return instructions provided with your return.

For complete details, please review our Return & Refund Policy.

8. Is there a restocking fee?

No. We do not charge a restocking fee for eligible returns that meet the requirements of our Return & Refund Policy.

9. What if my order arrives damaged or defective?

Please contact us within 7 days of the delivery date.

Include:

  • Your order number
  • Clear photographs of the damaged or defective item
  • Photographs of the packaging, when applicable

Send the information to info@beautifullystrong.shop so our team can review the issue.

10. What payment methods do you accept?

We currently accept major payment methods available through our checkout, including:

  • Visa
  • Mastercard

Available payment methods will be displayed during checkout.

11. Is my payment information secure?

Payments are processed through third-party payment providers.

BeautifullyStrong does not store your full payment card number on its own servers.

Our website uses HTTPS encryption to help protect information transmitted through the website.

12. Can I change my shipping address after placing an order?

If you notice an incorrect shipping address, contact us as soon as possible.

We may be able to update the address if the order has not yet shipped. Once an order has been shipped, we may not be able to make changes.

13. How can I contact BeautifullyStrong?

You can contact us by:

Email: info@beautifullystrong.shop
Phone: +1 (678) 808-9643

Business Hours: Monday–Friday, 10 AM–6 PM
Closed: Saturday–Sunday

We aim to respond within 24–48 business hours.

14. Where is BeautifullyStrong located?

BeautifullyStrong
Catalpa Ave
Lima, OH 45804
United States

15. Where can I find your store policies?

You can find our policies through the links in the website footer: