Refund & Return policy
At BeautifullyStrong, we want you to feel confident when shopping with us. This Return & Refund Policy explains when and how eligible purchases can be returned and how refunds are processed.
Our return policy applies to eligible purchases and is not limited only to damaged or defective products.
Return Window
We accept eligible returns within 30 days of the delivery date.
To be eligible for a return, the item must:
- Be unused and unworn.
- Be in its original condition.
- Be returned with the original packaging and included components, where applicable.
- Be accompanied by proof of purchase or the original order information.
Items that do not meet these requirements may not be eligible for a refund or replacement.
Return Method
Returns are accepted by mail only.
We do not currently accept in-store returns for online purchases.
Return Shipping
A prepaid return shipping label is provided for eligible returns.
To return an eligible item:
- Repack the item securely in its original packaging.
- Attach the provided prepaid return shipping label to the outside of the package.
- Drop off the package with the shipping carrier specified by the return instructions.
If you need assistance with your return label, please contact our customer support team.
IMPORTANT: Keep this prepaid-label section only if BeautifullyStrong actually provides prepaid return labels for eligible returns. Google expects the website policy and Merchant Center return settings to match exactly.
Restocking Fees
We do not charge a restocking fee for eligible returns that meet the requirements of this policy.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of the delivery date.
Please provide:
- Your order number.
- Clear photographs of the damaged or defective item.
- Clear photographs of the packaging, when applicable.
Send the requested information to:
We will review the information and determine the appropriate resolution.
Claims submitted after 7 days or without sufficient supporting information may not be eligible for a refund, replacement, or other resolution.
Refund Processing
Once your returned item has been received and inspected, please allow up to 7 business days for us to process the refund.
Approved refunds will be issued to the original payment method used to place the order.
The time required for the refunded amount to appear in your account may vary depending on your bank or payment provider.
Return Shipping & Refund Eligibility
An item must meet the return requirements described above before a refund can be approved.
If an item is returned outside the applicable return period or does not meet the stated return conditions, the return may be rejected.
Contact Information
For questions about returns or refunds, please contact:
BeautifullyStrong
Address: Catalpa Ave, Lima, OH 45804, United States
Phone: +1 (678) 808-9643
Email: info@beautifullystrong.shop
Business Hours: Monday–Friday, 10 AM–6 PM
Closed: Saturday–Sunday